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Sometimes helping customers and clients get a job is
the easy part. For many, it’s keeping the job and advancing toward
self-sufficiency that presents the problems.
In this fast-paced, two-hour session, Jodie Sue
Kelly examines what post-placement services need to be available to help
clients retain and advance in jobs. She offers practical techniques for
building job retention into placement as well as techniques that get results
after they get the job.
One of the key problems with coaching customers
after placement is that customers often don't want the service. She examines
how to sell post-placement services to customers so they will want to
participate. One strategy for helping clients advance in jobs includes
providing more training, but in times of scarce resources training can’t be
accessed by everyone. But everyone can learn how to keep jobs and increase
their paychecks.
In this session you will:
1. Identify the difference between retention and
advancement services
2. Identify the critical points for follow-up
3. Identify how people advance in jobs
4. Learn what employers look for to advance
customers in jobs
5. Get techniques for selling post-placement
services so customers want to participate
6. Get examples of how to write effective retention
and advancement case notes
7. Find out what to ask customers to get the
information you need to coach them
WHAT VIEWERS ARE SAYING:
"Jodie is a great trainer. She is easy to listen
to and understand, and kept the topic interesting. I would recommend Jodie
Sue Kelly to anyone working in the employment field."
"Sometimes we tend to focus on the barriers and
problems instead of looking forward and assisting our clients to move ahead
in the workforce. All staff working in this field would benefit from this
training. Jodie Sue Kelly is not only informative, but funny and
entertaining."
"Jodie Sue Kelly has a lot to say about income
advancement, and, truly, that is something that we don't have much time in
my County to focus on. But now I will make it a point to use what I learned
at work."
Each DVD Kit includes:
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The complete two-hour training session on DVD,
segmented into easy-to-access chapters
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A CD with the training materials as a PDF file
to make it easy to print additional copies
** NOTE:
Beyond Barriers to Passion and Possibility was originally presented as part
of a National Teleconference series from the Workforce Development Network/NYATEP
Inc.
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